Privacy Policy
Effective from 15.05.2020. Your privacy is our priority. This document outlines how Glassfrog Technologies protects and manages your personal data.
This Privacy Policy sets out how Glassfrog Technologies Private Limited, (we, us, our, Glassfrog and Glassfrog) collects, holds, uses and protects your personal information. This Privacy Policy applies to your use of the Glassfrog.in website (the Website) and Glassfrog apps for android and apple devices (the Apps).
You agree that using the Website or the Apps or clicking I Accept when signing up for a user account on the Website or the App implies your consent to the collection and use of your personal information in accordance with this Privacy Policy.
Published in compliance with Information Technology Act, 2000 & SPI Rules 2011.
Kinds of Personal Information Collected
In the course of conducting our business, we collect personal information from you including, but not limited to:
- Full Name & Title
- Contact Details (Address, Phone, Email)
- Timezone & Gender
- Date of Birth
- Location Information
- Transactional Information & Payment Methods
- Preferences & Opinions
- Technical Logs (IP, Browser Type, Clickstream)
We may also collect clinical notes and assessments from registered Providers relating to your consultations. This collection is necessary for improving our services.
Use of Personal Information
Glassfrog uses your information to provide and improve our services. Specifically, we use it for:
- 1.Improving the Website, Apps and user satisfaction
- 2.Delivering products and services to you
- 3.Providing technical and general support
- 4.Promoting and delivering our Site to organizations
- 5.Internal research and statistical purposes
- 6.Forwarding relevant information or material based on interest
Disclosure of Personal Information
We may disclose your personal information to other entities including Providers, external service providers, and our affiliates. We will not disclose information about individuals for other purposes without consent, except in exceptional circumstances where disclosure is required by law or necessary to protect rights, property, or safety.
Warning regarding public features
Certain services and features are open to other account holders to view. Any information you create or post in these locations (blogs, user profiles) may be available and accessible to other users. We strongly urge you to exercise caution when deciding to disclose your personal information.
Storage and Security
We use reasonable endeavors to maintain security against misuse, loss, or unauthorized access. Precautionary steps include:
- Cloud Server:HIPAA and GDPR compliant, stored in India
- Encryption:Secured encrypted servers & password protection
- Access Control:Multi-factor authentication Procedures
- Physical Safety:Securing paper files in locked cabinets
Cookies
We use cookies to collect information. You can instruct your browser to refuse all cookies. However, some features of the Website or our other products and services may not function properly without them.
Web Beacons
We use web beacons (clear gifs, pixel tags) to track movements of users or access cookies and understand usage patterns on our web pages and in emails.
Accessing and Updating Information
If you have an account, you may access and amend your information after logging in. For other amendments or to delete your profile, contact our Privacy Officer:
Applicable Laws
This Privacy Policy will be governed and construed in accordance with the laws of Uttarakhand - India. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Dehradun, India.